Concierge

We are here to help you explore the world of cryptojeweler. Please feel free to ask our concierge team any question. we look forward to working with you on custom designs, collaborations, and many other exciting ventures.

CONTACT US

support@cryptojeweler.io


FAQ

Jewelry and Blockchain are about empowerment. We always want our cryptojeweler customers to feel informed, empowered and supported in their collection style journey.

HOW MAY WE HELP?

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consultation

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Jewelry Essentials


  • CryptoJeweler is a pioneering digital jewelry brand that bridges the world of blockchain with traditional craftsmanship. Our unique pieces are initially owned as digital designs in the form of NFTs (Non-Fungible Tokens). Owners of these NFTs have the exclusive privilege to purchase the corresponding physical jewelry

  • To purchase a CryptoJeweler piece, you first need to own the corresponding NFT. Browse our digital collection, select your desired piece, and follow the steps to acquire its NFT. As an NFT owner, you'll gain exclusive access to purchase the physical version of the jewelry.

  • Owning a CryptoJeweler NFT grants you exclusive access to purchase the physical jewelry piece associated with your NFT. It also includes early access to new collections, special discounts, and invitations to CryptoJeweler events.

  • Yes, you can sell or transfer your NFT to another party. Ownership of the NFT is recorded on the blockchain, ensuring a secure and transparent transaction process. Please note, however, that only the current NFT holder has the right to purchase the physical jewelry piece.

  • We accept a variety of payment methods including cryptocurrency transactions, credit/debit cards, and selected digital wallets. Detailed information is available at checkout.

  • Yes, CryptoJeweler ships worldwide. Shipping fees and delivery times vary based on destination. Please refer to our shipping policy for more details.

  • Care instructions vary by material. For gold jewelry, gently clean with a soft cloth and store in your CryptoJeweler box when not in use. Avoid exposure to harsh chemicals and environments. Detailed care instructions are provided with each piece.

  • Store your jewelry in the CryptoJeweler box it ships in. These boxes are designed to protect your pieces when not worn and maintain their condition. For added protection, keep your jewelry in a cool, dry place away from direct sunlight.

  • Each CryptoJeweler NFT is minted on a secure blockchain platform, providing a tamper-proof record of authenticity and ownership. The physical jewelry is crafted by skilled artisans and accompanied by a certificate of authenticity, linking it to its digital counterpart.

  • For more assistance, please contact our customer support team through our website. Provide your query along with any relevant details, and we'll be happy to help.

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